Sapphire Community Portal Help
Login to the
Sapphire Community Portal Here
Parent Users Guide (pdf)
||The parent user guide requires the free Adobe
Acrobat Reader. Click on the link to download the reader.
Availability of Information
Parents of students at EHMIS and South Western High School will have
access to student attendance and grading information via the Community
Parents of students at the elementary level will have access to student
attendance and the report card. The website is:
https://swsd-parents.k12system.com. Teachers generally update
grade information once a week.
Parent Login Accounts
A Community Portal login account is comprised of a username, password and
security pin code. With a parent account, multiple students in the
same family may be "bundled" together under one login. Parent account
holders may also setup email notifications that signal when teachers
have posted grades and/or grades have fallen below a certain level.
(This feature is available under Account Info | Parent Preferences.).
To apply for an account, click on the "Community Portal Application and
Acceptable Use Policy Form" link on the Commuinity Portal login page.
A district keyword is required to access the form. If you do not
know the keyword, please email
Tips for applying for a Community Portal Account:
Turn OFF Pop-up Blockers when accessing the site
Make sure to PRINT the application, sign it, and turn it in to
your child's school office
Only ONE application is needed per family
Write down you username and password and keep it in a safe place
Due to the high volume of applications, it is taking about one
week to process the applications
Once approved, your PIN number will be sent via email to the
address on the application
Student Usernames and Passwords
Once the Parent account is created, students can create their own
account. This is available under "Account Info". There is a
Student Account Creation button beside each student. Click on the
button and fill in the required information to have the students account
Add students to existing accounts
Parents can now request access to additional students through the Community Portal.
For parents to request access:
1) Click either your name in the upper-left of the screen or on the 'Account' link on the bottom of the screen.
2) Under 'Parent Information' click on 'Request Access to New Students'
3) Fill in the name, grade level, and birthday of the students you wish to request access for.
4) Click the 'Submit Request' button.
5) When the request has been approved you will receive an email
Lost Username, Password, PIN
For security reasons, the district will not disclose any account
information over the phone. If you lost or forgot your password, click
on the forgot your password link on the Community Portal login page.
If you lost your username or PIN send an email to
email@example.com for help.
Sapphire Software is certified for use with many browsers. Sapphire's recommended browsers, in order, are:
* Safari only partially supports colors and styles.
- Firefox 12
- Google Chrome 19
- Safari 5*
- Internet Explorer 9
Other browsers and more recent versions of the specified browsers should work, but may create pages that look slightly different and some functionality may not be as expected. Sapphire cannot guarantee the functionality of browsers outside of Sapphire's recommended browsers and versions.
Note: Beta browsers will not be supported until after they are officially released and have been fully tested with Sapphire Products.
Note: Sapphire Products support both the stated browser versions above and the previous browser level.
Windows AntiVirus, Spyware and System Patches
We strongly encourage all Windows users to keep their AntiVirus software
up-to-date and apply all security patches released by Microsoft. Note
that various Windows SpyWare programs are know to interfere with proper
web page display. Windows users should also consider running an anti-SpyWare
program such as AdAware or
Spybot on a regular basis. (Examples of SpyWare programs include
CometCursor, Cydor, Alexa, and Xupiter.) A free Anti-Virus software
package is available from AVG and may be
Home users are also encouraged to stay abreast of Microsoft system
patches via Windows Update.
Browser Cookies & Pop-Up Windows
Please note that in order for the Community Portal to function properly,
Cookies must be accepted for swsd.k12.pa.us via your web browser.
Sapphire may utilize pop-up windows to notify users of important
information and announcements. For this reason, please turn off any
pop-up blocking software you may use when you enter the website and turn
it back on after you log out. Sapphire never uses pop-ups for
Questions, problems, and suggestions regarding the Community Portal can be directed
225 Bowman Road, Hanover, PA 17331 | Phone: 717-632-2500 Fax: 717-632-7993
Copyright © 2010 South Western School District, All Rights Reserved | Last Updated: 12/4/2013
Please feel free to provide any comments or suggestions: firstname.lastname@example.org